RETURNS & EXCHANGES

While we hope that everyone will be 100% satisfied with all things Coastal and that a stick never breaks, we understand returns or exchanges are inevitable. If you need to exchange for a different size or aren't completely happy with your product, get in touch with us about returns.


APPAREL RETURNS. YOU CAN RETURN YOUR ORDER FOR A FULL REFUND OR EXCHANGE WITHIN 30 DAYS OF YOUR PURCHASE DATE. PRODUCTS MUST BE IN THE CONDITION IN WHICH YOU RECEIVED THEM. RETURN SHIPPING FEES MAY APPLY BASED ON REASON FOR RETURN. PLEASE CONTACT US TO INITIATE YOUR RETURN/EXCHANGE.


JUNIOR AND YOUTH WARRANTY DURATION: 45 DAY LIMITED WARRANTY FROM DATE OF DELIVERY. COASTAL HOCKEY WILL PROVIDE A ONE-TIME REPLACEMENT OF YOUR COMPOSITE STICK IF BROKEN DUE TO A MANUFACTURING (NOT TO INCLUDE SLASHES, PUCK STRIKES) DEFECT WITHIN 45 DAYS FROM THE DATE OF DELIVERY. WE WILL NEED A PICTURE OF THE BROKEN STICK INCLUDED WHEN YOU CONTACT US TO INITIATE YOUR RETURN. CUSTOMER IS RESPONSIBLE FOR ADDITIONAL SHIPPING CHARGES.


‚ÄčSENIOR / INTERMEDIATE WARRANTY DURATION: 30 DAY LIMITED WARRANTY FROM DATE OF DELIVERY. COASTAL HOCKEY WILL PROVIDE A ONE-TIME REPLACEMENT OF YOUR COMPOSITE STICK IF BROKEN DUE TO A MANUFACTURING DEFECT (NOT TO INCLUDE SLASHES OR PUCK STRIKES) WITHIN 30 DAYS FROM THE DATE OF DELIVERY. WE WILL NEED A PICTURE OF THE BROKEN STICK INCLUDED WHEN YOU CONTACT US TO INITIATE YOUR RETURN. CUSTOMER IS RESPONSIBLE FOR ADDITIONAL SHIPPING CHARGES.


If you have a different circumstance than mentioned above, please get in touch. We like to think of ourselves as reasonable human beings that really care about our customers so we'll do everything we can to keep you from cringing when you hear someone mention "Coastal Hockey".  :)

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